We’re sorry to see you go, but you can cancel your MYGEM VPN subscription anytime in just a few steps.
1. Cancel from Your MYGEM VPN Account
If you purchased your plan directly from our website:
- Log in to your account at mygemvpn.com
- Go to Billing → Subscription Settings
- Click “Cancel Subscription” or “Turn Off Auto-Renewal”
- Confirm your cancellation
Once confirmed, your subscription will stay active until the end of your current billing period — you won’t be charged again after that.
2. What Happens After Cancellation
- You’ll continue to have full VPN access until your current plan expires.
- After that, your account will automatically switch to an inactive or free plan.
- You can reactivate anytime by logging in and purchasing a new plan.
3. Cancelling a Subscription from App Stores
If you purchased MYGEM VPN through a mobile app, please cancel directly from your app store account:
For iOS (Apple App Store):
- Open your iPhone Settings → your name → Subscriptions
- Select MYGEM VPN
- Tap Cancel Subscription
For Android (Google Play Store):
- Open Google Play Store → your profile icon → Payments & subscriptions → Subscriptions
- Select MYGEM VPN
- Tap Cancel Subscription
4. Refunds
Cancelling a subscription does not automatically issue a refund.
If you believe you’re eligible, please check our Refund Policy or contact our support team for help.
5. Need Assistance?
If you face any issues while cancelling or can’t find your subscription, reach out to us — we’ll handle it for you.
Email: support@mygemvpn.com